General FAQ

What if my cruise ship is late and I miss my excursion?
We will make every effort to accommodate cruise ship schedules and if all guests are from the ship, we will adjust the time as needed. If you do miss your e...
Sat, Jun 27, 2015 at 10:24 AM
Redeeming a Voucher or Promo Code
If you have received a voucher or promo code, you can easily redeem it at the booking page.  If you like video, we have created one to walk you throug...
Sun, Jun 28, 2015 at 9:45 AM
What if I can't make it off my cruise ship on time?
We wish to accommodate as many visitors to Alaska as possible. That's why our tour schedule is built around the cruise ship schedule. Let's say yo...
Fri, Jul 31, 2015 at 9:11 AM
What is the maximum group size on tours?
We take pride in our small group excursions. That's why the maximum capacity for group size is 10 people. This is true for all day tours (walking, hiki...
Fri, Jul 31, 2015 at 9:14 AM